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Jahn, K., Rehren, O., Schneider, S., Ohler, P., & Rey, G. D. (2021). Emotional Capabilities of Conversational Agents: A Review.
Krabbes, P., Queck, M., Scherf, A., Ohler, P., & Rehren, O. (2021). Mistakes and Speech as a way to shape perceived personality and therefore amplify anthropomorphism.